Corporate America has a script for breaking unions, and now you can learn it yourself. The Communications Workers of America put "The Union Busting Playbook" on-line here.
It has a glossary, which defines terms like "goon" and "grievance."
A quiz with questions such as "True or False: “Union bosses” decide how and when there’s a strike; workers have no say in it." (Um, that would be False.)